This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

The tracking order ID will be emailed to the registered email address. Customers may inquire about delayed shipping directly.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Battery-Powered Instruments: Instruments with built-in batteries may have restrictions on international air shipping. Customers should be aware of and comply with international regulations regarding the transportation of devices containing batteries. Additional documentation or alternative shipping methods may be required.

Compliance with Local Regulations: Customers are responsible for ensuring that the ordered electronic instruments comply with local regulations and restrictions in their destination country. It is advisable to check and verify any import restrictions or licensing requirements before placing an order.

Prohibited Destinations: Shipping of electronic instruments to certain high-risk or prohibited destinations may not be possible. Customers are encouraged to review the list of prohibited destinations and contact our customer service for clarification.

Shipping Method Limitations: Certain shipping methods may have restrictions on the transportation of electronic instruments. Customers should check with our shipping department to confirm available shipping options for their specific electronic instrument.

Customs and Import Duties: Customers are responsible for any customs duties, taxes, or fees associated with the import of electronic instruments into their respective countries. It is recommended to check with local customs authorities for information on applicable duties and fees.

Special Handling Requirements: Some electronic instruments may require special handling during shipping to prevent damage. Customers are advised to inform the shipping department of any specific handling requirements to ensure the safe transportation of their electronic instruments.

Return Policy for Restricted Shipments: Customers should be aware that restricted shipments may have specific return policies. In the event of non-compliance with shipping restrictions, the customer may be responsible for return shipping costs and any associated fees. By placing an order for electronic instruments, the customer acknowledges and agrees to comply with these shipping restrictions. The company reserves the right to cancel or modify orders that do not adhere to these guidelines.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may Contact Us

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